Privacy & Policy

1. Introduction

1.1 At [CROWNE SUITS AND HOLIDAYS PVT LTD], we are responsible for providing you with the utmost privacy regarding the data that we collect. Since we are traveling you probably know that we have collected several identification documents. In case you are applying for visa services, we would require all the recent documents needed to initiate and execute the process of visa-making successfully.

This privacy policy clearly outlines how we collect, use, and safeguard your data when you are booking trips from us.

2. Information We Collect

2.1 Personal information- When you visit our official website or register at our site, we are required to collect personal information like your name, email, phone number, and address. Collecting this much information at the time of registration helps cut down the length of the upcoming processes of booking tours. Additionally, during the booking process, we also collect your passport and visa details, along with payment details.

2.2 Cookies and Trackers- To make your experience more personalized while using our website, we collect your browsing information through cookies and trackers. You can choose to disable or accept these cookies by clicking on the 'reject all' or 'accept all' options.

3. How we use information

3.1 Identification- One of the primary uses of your information is to identify you as one of our unique customers. Your information helps us to find and recognize you in times of any issues, regarding your booking, or issues related to transportation.

3.2 Booking and customer service- Your personal information is needed to process bookings, and provide customer support, and other relevant facilities.

3.3 Marketing and Promotions- Your information may also be used for marketing and promotional purposes; We may send you occasional info about discounts, offers, and various exciting seasonal deals. However, you can opt to not receive these messages at any time, on our website. 

4. Data Sharing

As mentioned above, the accommodations you are provided are from third-party owners. Hence, we have to share your information with these third-party property owners of hotels, homestays, resorts, etc. These entities have their privacy policy and therefore, will use your information as necessary for your stay. However, we even go through the privacy policies of those entities to ensure that your data is in safe hands.

5. Data Security

5.1 At [CROWNE SUITS AND HOLIDAYS PVT LTD], we use the latest safety protocols, and SSL certificate to keep your data safe from any breaches. However, please be aware that no form of data transmission through online ways is entirely secure, and we cannot guarantee absolute security.

5.2 Third-party responsibility- We expect our third-party members to implement appropriate security measures to ensure the safety of your data. However, we are not liable for any data breaches that may occur from their end.

6. Changes to the privacy policy

There will be seasonal changes to this privacy policy in case of changes to our practices and legal requirements. You will be notified through our website or other communication channels of any significant changes in the policy.

By further using our services or booking tours, you acknowledge that you have read, understood, and agreed to our privacy policies.